FAQs
✨ Products & Accessories
💎 What makes PawHabibi different from other stores?
We focus on premium quality, elegant designs, and royal care — ensuring your pets get nothing but the best.
🧴 Are your grooming essentials safe?
Yes, every brush, steam groomer, and shampoo is crafted to provide a gentle yet luxurious experience for your pet’s coat and skin.
🧸 Do you offer toys for pets?
Absolutely. Each toy is carefully chosen to keep pets entertained, active, and happy — because playtime is part of their royal lifestyle.
⏱️ How long does delivery usually take?
Orders are typically delivered within 2–5 business days, depending on your location.
🐾 Why shop with PawHabibi?
Because we don’t just sell products — we provide a premium experience designed to make every pet feel cherished like royalty.
🚚 Orders & Delivery
📦 How fast is delivery?
Swift and reliable — most orders arrive within 2–5 business days, across the UAE.
📍 Where do you deliver?
From Abu Dhabi to Dubai, Sharjah to Ajman — PawHabibi serves every Emirate with care.
💰 What are the delivery charges?
Our standard delivery fee is 18 AED only. We also offer free delivery on orders above 499 AED as a royal gesture for our valued customers.
✨How does PawHabibi ensure product quality?
Every item is hand-selected from trusted suppliers, and goes through careful checks before dispatch. We believe your pets deserve nothing less than royal quality and lasting care .
💳 Payments & Returns
💵 What payment options are available?
We offer the ease of Cash on Delivery (COD) and secure online payments for a seamless checkout.
↩️ What is your return policy?
We accept returns within 7 days only if the product delivered is damaged or not what you ordered. Quality and trust remain our highest priority.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
❌ Can I cancel an order?
Yes, cancellations are possible — but only within 1–2 hours after placing the order, as we prepare orders swiftly for dispatch.